we kindly ask you to fill in the following questionnaire. It will help us check to what extent we meet your expectations and requirements. Your answers will let us improve our performance.
Please kindly express your opinion towards the statements listed below. First, please write how important each of the statements is for you (1 - lowest importance; 5 - highest importance); then tick the grade corresponding to your opinion on our performance (1 - lowest grade, 5 - highest grade).