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<p style="text-align: center;">Poland Smelting Technologies POLST Sp. z o.o.</p><p style="text-align: center;">ul. Jachimowicza 2</p><p style="text-align: center;">58-306 Wałbrzych</p><p style="text-align: center;">POLAND</p><p style="text-align: center;">sales@polst.com.pl</p><p style="text-align: center;">tel. +48 74 88 69 828</p><br><p style="text-align: center;"><strong>Customer Satisfaction Survey <br></strong></p><p style="text-align: center;"><strong><br></strong></p>

Toyota Tsusho UK LTD

Dear customer,
we kindly ask you to fill in the following questionnaire. It will help us check to what extent we meet your expectations and requirements. Your answers will let us improve our performance.

Please kindly express your opinion towards the statements listed below. First, please write how important each of the statements is for you (1 - lowest importance; 5 - highest importance); then tick the grade corresponding to your opinion on our performance (1 - lowest grade, 5 - highest grade).
1. Our team has proper skills
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Importance (1 - lowest importance; 5 - highest importance)
Grade (1 - lowest grade, 5 - highest grade)
2. Our team quickly reacts to changing conditions
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Importance (1 - lowest importance; 5 - highest importance)
Grade (1 - lowest grade, 5 - highest grade)
3. Our company shares exhaustive information in a timely manner
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Importance (1 - lowest importance; 5 - highest importance)
Grade (1 - lowest grade, 5 - highest grade)
4. Our company carries out orders according to their specifications
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Importance (1 - lowest importance; 5 - highest importance)
Grade (1 - lowest grade, 5 - highest grade)
5. Our company delivers products on time
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Importance (1 - lowest importance; 5 - highest importance)
Grade (1 - lowest grade, 5 - highest grade)
6. Our company fulfils client's quality requirements with delivered products
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Importance (1 - lowest importance; 5 - highest importance)
Grade (1 - lowest grade, 5 - highest grade)
7. Our company performs its contractual obligations
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Importance (1 - lowest importance; 5 - highest importance)
Grade (1 - lowest grade, 5 - highest grade)
8. We contribute to creating your company's positive image
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Importance (1 - lowest importance; 5 - highest importance)
Grade (1 - lowest grade, 5 - highest grade)
9. Remarks:
10. Responder:
Name:
Position:
Company:
<p style="text-align: center;">Contact person:</p><p style="text-align: center;"><strong>Bartłomiej Bisek</strong></p><p style="text-align: center;"><strong>bisek@polst.com.pl</strong></p><p style="text-align: center;"><strong>+48 74 88 69 828</strong><br></p>


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